When I found out that I was going to be supporting a project using Scrum, I was immediately wary. I did not really know much about Scrum or Agile but had the sense that these things moved at a fast pace and did not really take UX into consideration. However, I had no choice about which development process my team chose, so I set my trepidations aside and got ready to support my team.

I was fortunate that some internal experts who were advocates of the UX team were working in parallel sprints, or working a sprint ahead, to the development team. Their model seemed very logical and comfortable, and I was happy to apply the technique. Once I got started though, I noticed that a lot of factors in my situation did not match their experience ...

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