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Aha Moments in Talent Management: A Business Fable with Practical Exercises by Mark Allen

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I’ve got some good news and some bad news.”

Karen Michaels, the COO, approached Maria in the break room. Maria thought, At least the glass is half full. For once Karen isn’t coming to me just with a problem.

“OK, Karen, what’s the good news?” Maria asked.

“The good news is that we’re doing much better at putting the right people into supervisory positions.”

It had been six months since they had talked about actually looking at managerial aptitude for supervisory positions instead of promoting based on individual contributor performance. Karen seemed proud of her division’s newfound ability to put the right people into manager positions.

“Sounds ...

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