In this chapter, we’re going to take you through some key milestones of both AI and UX, pointing out lessons we take from the formation of the two fields. While the histories of AI and UX can fill entire volumes of their own, we will focus on specific portions of each.
If we step back and look at how AI and UX started as separate disciplines, following those journeys provides an interesting perspective of lessons learned and insight. We believe that at the confluence of these two disciplines is where AI will have ...