Chapter 1: Improving Market Opportunity Identification

Just a few years ago, every conversation about artificial intelligence (AI) seemed to end with an apocalyptic prediction. In 2014, Elon Musk said that, with AI, we are summoning the demon, while Stephen Hawking said that AI could spell the end of the human race. More recently, however, things have begun to change. AI has gone from being a scary black box to something people can use for a variety of use cases.

This shift is because these technologies are finally being explored at scale, including by product teams for market opportunity identification. AI hasn't always been used in the industry. In fact, it started out as a scientific curiosity. In the 1950s, computer scientist John McCarthy ...

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