The Role of Airport Surface Access in the Passenger Journey
Thomas Budd Cranfield University, Bedford, United Kingdom
The journey to and from the airport forms an essential part of the overall door-to-door journey for air passengers. As demand for air travel has grown, so too has the number of people accessing airports. This is a complex challenge for decision-makers, who must balance often competing operational, strategic, and commercial requirements with the demands of different airport users. Passengers pose a particular challenge due to the large number of trips generated and the wide range of factors affecting their travel. This chapter examines the varying requirements and characteristics of air passengers in ...
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