Conclusion
What remains as a source of competitive advantage, in part because it is difficult to imitate and in part because other sources of success have been eroded by competition, is organizational culture and capability, embodied in the workforce.
(Pfeffer, 1995)
In the decade since the first edition of this book was published, the field of theory and practice in HR has moved on significantly. The changing business environment has raised awareness of the critical importance of ‘human capital’ to business success, the search for ‘talent’ has become a holy grail, ‘employee engagement’ is seen as synonymous with ‘performance’, and people management and development are seen as vital levers of competitive advantage in organizations worldwide. ...
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