CHAPTER 8

The Making of the Digital Enterprise

There’s an American proverb that says, “The only difference between stumbling blocks and stepping stones is the way you use them.” It is the same with the building blocks of a digital enterprise. That is, depending on how they are used, the building blocks can be an impediment or an impetus to the evolution and growth of a digital enterprise. Which is why, starting with the same set of building blocks, some enterprises make it big in the digital world, while others struggle. In general, constructing a successful digital enterprise entails harmonious interplay and fine balance among the building blocks depicted in Figure 8.1.

The foundational aspects of culture, innovation, and alignment are embedded ...

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