5 
Guiding Your Brightest Stars
The Three-Hat Challenge
IF THE people you pay are more important over time than the people who pay you, the people you pay the most—your most experienced stars—are the most important of all. Who are these accomplished stars? From information technology consultants to accounting firms, they go by a variety of titles: executive vice president, managing director, vice president, partner. But in all cases, they are the organization’s leaders, the men and women who are responsible for initiating and managing client relationships and projects, for building offices and practices, for training and mentoring the young talent ...
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