INTRODUCTION

OUR ORGANIZATIONS ARE LETTING US DOWN

“I wonder what my soul does all day when I’m at work.”

—Graffiti seen in London

Let’s start with a couple of questions. Are you excited about your work? Or does work make you feel like you need to “shut off” in order to get through it?

If you answered “yes” to the first question, you’re in the fortunate minority. But, if you’re in a position to lead and motivate others, there’s still a good chance that those who fall under your leadership would answer no.

According to both US and global Gallup polls, about 80 percent of workers don’t feel that they can be their best at work, and 70 percent are not engaged at work. What this means is that an overwhelming majority of the workforce is not “involved ...

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