16Guardrails
Guardrails are like bumper bowling. They automatically provide specific rules, standards, and best practices designed to guide citizen behavior within a governance framework. They provide a safe space in which to operate, limiting behaviors and responses to ensure that activities stay within acceptable boundaries. Guardrails enable action within defined limits, offering freedom while ensuring compliance and mitigating risks.
According to John Bratincevic, a citizen development analyst at Forrester,
Guardrails aren’t always but are often automated; they are built into the tools and systems that citizens use. They can limit access to sensitive data, or unverified applications. As our final fork discusses, companies must decide how much trust to allot to their citizen initiative.
Fork 9: Stewards or Shields
Do you trust citizens to avoid risk or put up shields to prevent it? Companies in tightly regulated industries require the most stringent guardrails, but the way they establish these protocols varies widely. Some companies rely on stewardship, through which the citizens closest to the data are trusted to decide how to ...
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