Always In Fashion: From Clerk to CEO -- Lessons for Success in Business and in Life

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Indefensible

In business, you’re not always going to agree with your coworkers, your staff, or even your superiors. Sometimes you’ll win those disagreements, and sometimes you won’t. Sometimes you lose even when you’re right. You can have whatever point of view you want; it’s the way you express that viewpoint that matters. You can’t get excited or angry or scream at people. You need to recognize that people in business want to see you as someone who understands what the important issues are and who can handle problems while maintaining control. ...