I keep six honest serving men
(They taught me all I knew);
Their names are What and Why and When
And How and Where and Who.
2.1 Always Making Progress
Put simply, Continuous Improvement is about changing how things are done to achieve better outcomes and to keep doing this. We could describe it in more everyday terms as ‘Always Making Progress.’ This may be for yourself, your family, your community, your team, your company, your country, the planet etc.
Making progress is similar to going on a journey; you are at place A; you need or want to go to place B and you have the means and opportunity to make the journey. The ‘checklist’ for a successful journey ...