September 2021
Beginner to intermediate
272 pages
6h 45m
English

We are reinventing brand building, from wasteful mass marketing to mass one-to-one brand building fueled by data and technology.
—DAVID TAYLOR, CEO, PROCTER & GAMBLE
If you’re in marketing or sales, or work in any business trying to win new customers, then you already know the essential rule for growth, which is to get inside the mind of your customers and understand their motivations on a deep, nuanced level. In fact, executives who are serious about growing their business often know even more about their customers than they do about their product or service. As counterintuitive as that idea is, understanding your ...
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