APPENDIX: RESOURCES
Links to service management resources:
• AGILE: https://www.exin.com/agile-devops-lean/exin-agile-scrum/exin-agile-scrum-foundation/.
• Astride assessment tool: https://www.exin.com/astride-by-exin/.
• Axelos: https://www.axelos.com/.
• British Computer Society (BCS): https://www.bcs.org/.
• British Computer Society membership: https://www.bcs.org/membership-and-registrations/become-a-member/.
• ChatGPT: (https://chat.openai.com/auth/login) grants you a worldwide, royalty-free, non-exclusive licence to use, copy, modify and distribute the text generated for any lawful purpose. It is always a good practice to give appropriate credit to the source of information used in your work.
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