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An Executive’s Guide to Software Quality in an Agile Organization: A Continuous Improvement Journey by Navid Nader-Rezvani

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© CA 2019
Navid Nader-RezvaniAn Executive’s Guide to Software Quality in an Agile Organizationhttps://doi.org/10.1007/978-1-4842-3751-9_3

3. Perception of Quality

Holistic Quality Is What Matters
Navid Nader-Rezvani1 
(1)
Los Altos, California, USA
 

Built-in quality is expected and is listed as a table stake in Agile, yet many organizations don’t have a solid quality platform or a roadmap for continuously improving on what is so relevant to customers and their success. When I asked various leaders in an organization what quality meant to them, they immediately responded with “Quality is all about defects.” I had one executive who offered to stop releasing on all product lines and assign every member of the team to close defects that had been comfortably ...

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