This chapter will focus on how learnings from the individual team experiences were used to create a blueprint and a strong framework for every team across business units to use. Having a solid framework will help elevate the importance of focusing on quality across the board.
After reviewing the SWOT analysis that was carefully crafted by the triads and key decision makers in each of the teams, we noticed a great desire to make a change across the board. There were a few common challenges that needed proper quality ...
