CHAPTER 3: MANAGEMENT PROCESSES WITHIN AN ABMS

Top dogs?

This is the shortest but, in many respects, the most important chapter of this guide. It is about how top and other senior management are involved with the ABMS.

Since BS 10500 is a plan-do-check-act (PDCA) based management system, the concepts of management responsibility are embedded and are very similar to that of ISO9001 and ISO27001. There are a few differences, however, and this chapter will explain the BS 10500 concepts.

Top management

In BS 10500, the chief role of top management is to conduct the management review of the ABMS (Clause 5.3). The top manager may be an individual or a collective of senior management.

Top management’s role is discussed in more detail throughout this ...

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