Analyzing Social Media Networks with NodeXL

Chapter 9

Thread Networks

Mapping Message Boards and Email Lists

Outline

9.1 Introduction

9.2 History and Definition of Threaded Conversation

9.3 What Questions Can Be Asked

9.4 Threaded Conversation Networks

9.5 Analyzing a Technical Support Email List: CCS-D

9.5.1 Preparing Email List Network Data

9.5.2 Identifying Important People and Social Roles at CSS-D

9.6 Finding a New Community Administrator for the ABC-D Email List

9.7 Understanding Groups at Ravelry

9.8 Practitioner’s Summary

9.9 Researcher’s Agenda

9.1 Introduction

Threads are the things that hold the net together. Since the inception of the Internet, most virtual communities have relied on asynchronous threaded conversation platforms as a main channel of communication. Usenet ...