Chapter 2

Social media: New technologies of collaboration


Social media systems have become ubiquitous, despite their relatively recent development. Social media refers to a set of computational tools that support social interaction between users. They transform “one-to-many” communication to “many-to-many” communication. Social media systems can be characterized by six main dimensions that make up the social media design framework: Size of producer and consumer population; Pace of interaction; Genre of basic elements; Control of basic elements; Types of connections; Retention of content. Many types of social media systems exist including asynchronous threaded conversation, synchronous conversation, World Wide Web, collaborative authoring, ...

Get Analyzing Social Media Networks with NodeXL, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.