book

Apple Pro Training Series: OS X Support Essentials 10.9: Supporting and Troubleshooting OS X Mavericks

by Kevin M. White, Gordon Davisson

December 2013

Intermediate to advanced

936 pages

24h 28m

English

Peachpit Press

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Learning MethodologyLesson StructureExercise RequirementsApple Training and Certification
Reference 2.1 About OS X MavericksReference 2.2 Installation ChoicesReference 2.3 Before Upgrading a Previous SystemReference 2.4 Preparing the System DiskReference 2.5 Upgrading and InstallingReference 2.6 Installer TroubleshootingExercise 2.1 Prepare a Mac for UpgradeExercise 2.2 Upgrade to OS X MavericksExercise 2.3 Erase a Mac System and Install OS X MavericksExercise 2.4 Verify System Installation
Reference 3.1 Setup AssistantReference 3.2 Migration AssistantReference 3.3 System PreferencesReference 3.4 ProfilesReference 3.5 System InformationExercise 3.1 Configure a New OS X System for ExercisesExercise 3.2 Configure an Existing OS X System for ExercisesExercise 3.3 Examine System PreferencesExercise 3.4 Download the Student Materials in a ClassroomExercise 3.5 Download the Student Materials IndependentlyExercise 3.6 Install a Configuration ProfileExercise 3.7 Examine System Information

Reference 4.1 Startup from OS X RecoveryReference 4.2 OS X Recovery UtilitiesReference 4.3 External OS X Recovery DisksExercise 4.1 Use OS X RecoveryExercise 4.2 Create an OS X Recovery DiskExercise 4.3 Create an OS X Install Disk
Reference 5.1 Automatic Software UpdatesReference 5.2 Manual Software UpdatesReference 5.3 Installation HistoryExercise 5.1 Manually Install Software Updates in a ClassroomExercise 5.2 Manually Install Software Updates IndependentlyExercise 5.3 Use Automatic Software Update
Reference 6.1 User Account ManagementReference 6.2 Parental ControlsReference 6.3 Login and Fast User SwitchingExercise 6.1 Manage User AccountsExercise 6.2 Create a Managed User Account
Reference 7.1 Home Folder ContentsReference 7.2 Deleting User AccountsReference 7.3 Migrating and Restoring Home FoldersExercise 7.1 Restore a Deleted User Account
Reference 8.1 User Account SecurityReference 8.2 Account PasswordsReference 8.3 Resetting PasswordsReference 8.4 System Security SettingsReference 8.5 Firmware PasswordExercise 8.1 Reset Account Passwords in OS X RecoveryExercise 8.2 Reset Account PasswordsExercise 8.3 Synchronize Keychain PasswordsExercise 8.4 Use a Firmware Password
Reference 9.1 Keychain SystemReference 9.2 Keychain ManagementReference 9.3 iCloud KeychainExercise 9.1 Manage Keychains
Reference 10.1 File System ComponentsReference 10.2 Managing File SystemsReference 10.3 Mounting, Unmounting, and EjectingExercise 10.1 Repartition a Disk DynamicallyExercise 10.2 Erase and Partition a DiskExercise 10.3 Examine Disk EjectionExercise 10.4 Encrypt a VolumeExercise 10.5 Securely Erase Disk Data
Reference 11.1 FileVault 2 TechnologyReference 11.2 Enabling FileVault 2Reference 11.3 FileVault 2 RecoveryExercise 11.1 Enable FileVault 2Exercise 11.2 Restart a FileVault 2 Protected SystemExercise 11.3 Use a FileVault 2 Recovery KeyExercise 11.4 Turn Off FileVault 2
Reference 12.1 File System PermissionsReference 12.2 Permissions for SharingReference 12.3 Managing PermissionsExercise 12.1 Create Items with Default PermissionsExercise 12.2 Test Permissions Changes
Reference 13.1 File System InspectionReference 13.2 Troubleshoot Partitions and VolumesReference 13.3 Troubleshoot File System PermissionsExercise 13.1 Examine Local StorageExercise 13.2 Repair Partitions and Volumes in Target Disk ModeExercise 13.3 Repair Partitions and Volumes in OS X Recovery Mode
Reference 14.1 Hidden ItemsReference 14.2 Bundles and PackagesReference 14.3 File System ShortcutsExercise 14.1 Navigate Hidden Items
Reference 15.1 OS X File StructureReference 15.2 Font Resources and Font BookExercise 15.1 Manage Font Resources
Reference 16.1 File System MetadataReference 16.2 Spotlight SearchExercise 16.1 Examine File MetadataExercise 16.2 Search Using Spotlight
Reference 17.1 File Archive ComparisonReference 17.2 Zip ArchivesReference 17.3 Disk ImagesExercise 17.1 Create Disk Images
Reference 18.1 Time Machine ArchitectureReference 18.2 Configuring Time MachineReference 18.3 Restoring from Time MachineExercise 18.1 Enable and Configure Time MachineExercise 18.2 Restore Using Time Machine
Reference 19.1 The Mac App StoreReference 19.2 Application EnvironmentsReference 19.3 Application SecurityReference 19.4 Traditional Installation MethodsReference 19.5 Removing Installed SoftwareExercise 19.1 Use the Mac App StoreExercise 19.2 Use an Installer PackageExercise 19.3 Use a Drag-and-Drop InstallExercise 19.4 Remove Applications
Reference 20.1 Launch ServicesReference 20.2 Quick LookReference 20.3 Auto Save and VersionsReference 20.4 Document LockingReference 20.5 Documents in iCloudReference 20.6 Automatic ResumeExercise 20.1 Use Alternate ApplicationsExercise 20.2 Use Auto Save and VersionsExercise 20.3 Manage Document LockingExercise 20.4 Store Documents in iCloudExercise 20.5 Manage Automatic Behaviors
Reference 21.1 Applications and ProcessesReference 21.2 Monitoring Applications and ProcessesReference 21.3 Application TroubleshootingReference 21.4 Assistive TechnologiesReference 21.5 Managing DashboardExercise 21.1 Force Applications to QuitExercise 21.2 Troubleshoot PreferencesExercise 21.3 Examine Application Diagnostics
Reference 22.1 Network ConceptsReference 22.2 Networks in ActionReference 22.3 Basic Network ConfigurationExercise 22.1 Connect to a Wi-Fi NetworkExercise 22.2 Monitor Network Connectivity
Reference 23.1 Network LocationsReference 23.2 Network Interfaces and ProtocolsReference 23.3 Network ServicesReference 23.4 VPN ConfigurationReference 23.5 Advanced Network ConfigurationExercise 23.1 Configure Network LocationsExercise 23.2 Configure Network Service OrderExercise 23.3 Configure VPN SettingsExercise 23.4 Advanced Wi-Fi Configuration
Reference 24.1 General Network TroubleshootingReference 24.2 Network UtilityExercise 24.1 Network Troubleshooting
Reference 25.1 Network Services ArchitectureReference 25.2 Network Service ApplicationsReference 25.3 File-Sharing ProtocolsReference 25.4 Connecting to File SharesReference 25.5 Network Service TroubleshootingExercise 25.1 Configure a Network Service AccountExercise 25.2 Use File-Sharing ServicesExercise 25.3 Troubleshoot Network Services
Reference 26.1 Host-Sharing ServicesReference 26.2 Screen SharingReference 26.3 AirDropReference 26.4 Personal FirewallReference 26.5 Shared Service TroubleshootingExercise 26.1 Use Host-Sharing ServicesExercise 26.2 Configure the Personal Firewall
Reference 27.1 Peripheral TechnologiesReference 27.2 Bluetooth DevicesReference 27.3 Peripheral TroubleshootingExercise 27.1 Examine Peripherals via System Information
Reference 28.1 Print System ArchitectureReference 28.2 Print and Scan ConfigurationSharing PrintersReference 28.3 Managing Print JobsReference 28.4 Print System TroubleshootingExercise 28.1 Configure PrintingExercise 28.2 Manage PrintingExercise 28.3 Troubleshoot the Printing System
Reference 29.1 System InitializationReference 29.2 User SessionReference 29.3 Sleep Modes, Logout, and ShutdownReference 29.4 Startup ShortcutsReference 29.5 System Initialization TroubleshootingReference 29.6 User Session TroubleshootingExercise 29.1 Examine System StartupExercise 29.2 Use Single-User Mode
Lesson 1 Review About This GuideLesson 2 Review Install OS X MavericksLesson 3 Review Setup and ConfigurationLesson 4 Review OS X RecoveryLesson 5 Review OS X Software UpdatesLesson 6 Review User AccountsLesson 7 Review User Home FoldersLesson 8 Review System SecurityLesson 9 Review Keychain ManagementLesson 10 Review File Systems and StorageLesson 11 Review FileVault 2Lesson 12 Review Permissions and SharingLesson 13 Review File System TroubleshootingLesson 14 Review Hidden Items and ShortcutsLesson 15 Review System ResourcesLesson 16 Review Metadata and SpotlightLesson 17 Review File ArchivesLesson 18 Review Time MachineLesson 19 Review Application InstallationLesson 20 Review Document ManagementLesson 21 Review Application Management and TroubleshootingLesson 22 Review Network EssentialsLesson 23 Review Advanced Network ConfigurationLesson 24 Review Network TroubleshootingLesson 25 Review Network ServicesLesson 26 Review Host Sharing and Personal FirewallLesson 27 Review Peripherals and DriversLesson 28 Review Print and ScanLesson 29 Review System Troubleshooting
Lesson 1 Resources About This GuideLesson 2 Resources Install OS X MavericksLesson 3 Resources Setup and ConfigurationLesson 4 Resources OS X RecoveryLesson 5 Resources OS X Software UpdatesLesson 6 Resources User AccountsLesson 7 Resources User Home FoldersLesson 8 Resources System SecurityLesson 9 Resources Keychain ManagementLesson 10 Resources File Systems and StorageLesson 11 Resources FileVault 2Lesson 12 Resources Permissions and SharingLesson 13 Resources File System TroubleshootingLesson 14 Resources Hidden Items and ShortcutsLesson 15 Resources System ResourcesLesson 16 Resources Metadata and SpotlightLesson 17 Resources File ArchivesLesson 18 Resources Time MachineLesson 19 Resources Application InstallationLesson 20 Resources Document ManagementLesson 21 Resources Application Management and TroubleshootingLesson 22 Resources Network EssentialsLesson 23 Resources Advanced Network ConfigurationLesson 24 Resources Network TroubleshootingLesson 25 Resources Network ServicesLesson 26 Resources Host Sharing and Personal FirewallLesson 27 Resources Peripherals and DriversLesson 28 Resources Print and ScanLesson 29 Resources System Troubleshooting

Content preview from Apple Pro Training Series: OS X Support Essentials 10.9: Supporting and Troubleshooting OS X Mavericks

Lesson 15. System Resources

Goals

Explore and understand the OS X file layout

Discover common system files, their location, and their purpose

Manage font resources

It is not unusual for an OS X system volume to contain well over 100,000 folders and 500,000 files just to support the operating system and its applications. As you can imagine, the number of items in a user’s home folder varies widely, depending on the user, but even the most frugal ...

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