Apple Training Series: Desktop and Portable Systems, Second Edition

Lesson 4. Safe Working Procedures and General Maintenance

Reference Files	Chapter Test 4 (Chapter_Test_04.pdf)
Time	This lesson takes approximately 11¼2 hours to complete.
Goals	Explain ESD dangers, and practice ESD safety and prevention List the basic equipment needed to reduce the risk of damage from ESD and explain how this equipment does its job Set up a conductive workbench mat Clean a monitor screen safely Care for the translucent plastics on Apple products Optimize a hard disk Check for viruses Dispose of batteries safely Back up data files

In service professions, you have to be prepared for any type of task; you never know whether the next request is going to be as big as a bonfire or as small as a hangnail. In either case, you need to be ...