Lesson 8. Network Troubleshooting

Reference Files

Apple General Troubleshooting Flowchart (AGTFwithNotes.pdf)

Questions Worksheet (Questions_Worksheet.pdf)

Cable Modem Reset (Cable_Modem_Reset.pdf)

Useful Links (TS_Links.html)

Time

This lesson takes approximately 2.5 hours to complete.

Goals

Given a troubleshooting scenario, identify the different components of a computer network in terms of nodes, links, and protocols

Given a description of a network problem and Apple references, isolate the problem to a hardware or software issue

Identify three useful tips to remember when using a base station–shared USB printer

Identify steps that demonstrate how to set up a basic wired network, including DSL, cable modem, IP, and Bonjour

Identify how to ...

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