December 2007
Intermediate to advanced
592 pages
14h 28m
English
Content preview from Apple Training Series Mac OS X Support Essentials, Second EditionBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Appendix. General Apple Troubleshooting
Each lesson in this guide features troubleshooting information specific to the technologies covered in that lesson. This appendix serves as a supplementary quick reference to general Apple troubleshooting techniques.
Troubleshooting Workflow
Always remember that the two primary goals of troubleshooting are to fix the issue properly and to fix it quickly. Following a systematic troubleshooting process will let you consistently achieve both of these goals. Even if you or your organization already has a preferred troubleshooting process, you will still find the following workflow useful.
The AppleCare support ...
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I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.