Chapter 5

Specifics About Your Application

Abstract

This chapter describes capabilities specific to the one you will be supporting. It poses questions to identify exactly what features the application offers and what that means for the person who will be supporting it. Examples of questions are: what browsers are supported, is the application brittle, is a license key required, is the source code included, and what auditing functions are provided.

Keywords

application features; supported browsers; brittle code; application integration; license keys; troubleshooting; source code; escrow; open source code; phoning home; audit trails

The previous chapter describes capabilities that are common to numerous third-party applications. Now we need to ask probing ...

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