Handling Problems with an Application
Abstract
Every application will have problems and the Application Administrator will need to deal with them. This chapter lists the steps that an Application Administrator should take to deal with problems that occur.
Key Words
problems; outage; communicate; services; log files; Event Viewer; document the problem; contact list; monitoring; work-around
I hope I’m not doing the equivalent of telling you that there is no Easter Bunny, but there is no perfect application. No matter what application you support, there will come a time when it doesn’t work as advertised or as expected. This chapter describes steps that can be taken when this inevitable day comes.
13.1 Handling an Outage
It’s Monday morning, ...
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