Skip to Main Content
Application Administrators Handbook
book

Application Administrators Handbook

by Kelly C Bourne
September 2013
Intermediate to advanced content levelIntermediate to advanced
626 pages
22h 15m
English
Morgan Kaufmann
Content preview from Application Administrators Handbook
Chapter 13

Handling Problems with an Application

Abstract

Every application will have problems and the Application Administrator will need to deal with them. This chapter lists the steps that an Application Administrator should take to deal with problems that occur.

Key Words

problems; outage; communicate; services; log files; Event Viewer; document the problem; contact list; monitoring; work-around

I hope I’m not doing the equivalent of telling you that there is no Easter Bunny, but there is no perfect application. No matter what application you support, there will come a time when it doesn’t work as advertised or as expected. This chapter describes steps that can be taken when this inevitable day comes.

13.1 Handling an Outage

It’s Monday morning, ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Access Control, Authentication, and Public Key Infrastructure, 2nd Edition

Access Control, Authentication, and Public Key Infrastructure, 2nd Edition

Mike Chapple, Bill Ballad, Tricia Ballad, Erin Banks
The Disaster Recovery Handbook, 3rd Edition

The Disaster Recovery Handbook, 3rd Edition

Michael Wallace, Lawrence Webber

Publisher Resources

ISBN: 9780123985453