Chapter 19

Your Organization

Abstract

Every Application Administrator is part of an organization. To be effective he or she needs to know how to work effectively with other individuals, groups, and policies in the organization.

Key Words

organization; IT department; innovation; data center; prioritization; change control; documentation; technical landscape; SLA; DR plan; data dictionary; chargebacks; organizational culture; interaction with other applications

As an Application Administrator you’ll spend most of your time working on technical topics, but you’ll rely on the rest of your organization for a great deal of support. No one knows everything about either all of the technical topics they will encounter or everything about how their ...

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