Chapter 5 Multi-server queuing system with feedback and retention
Rakesh Kumar
Namibia University of Science and Technology, Windhoek, Namibia
Sapana Sharma
Maharishi Markandeshwar (Deemed to be University), Mullana, Haryana, India
Bhavneet Singh Soodan
Chandigarh University, Punjab, India
Contents
5.1 Introduction
We come across many real-life situations where we have to wait for receiving various kind of services. We find waiting lines (queues) at bus stations, grocery stores, airports, shopping malls, hospitals, and so on. People get frustrated while waiting ...
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