7. Analytics Tools

BI adoption and lack of adoption is an issue in insurance as well as other industries. Statistics from technology analyst firms estimate that only 10% of enterprise employees in any industries use business intelligence today; in insurance, use is higher but the adoption rate is still less than 20%. These same analysts project that by 2020, 75% of enterprise employees will need to use analytics, in view of the growth of data and the continued evolution of businesses becoming more data driven.

This low analytics adoption is due to a number of factors; lack of data access and data confidence are one area. Chapter 6, “Data and Information Architecture,” explores how effective data and information management can improve accessibility. ...

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