3. Governance, Success Metrics, Risks, and Certification
Some of the goals for Design for Six Sigma (DFSS) were discussed in Chapter 2; this chapter will refine those goals into a set of success metrics for individual DFSS projects, and define the elements of a governance process to support meeting those goals. The success metrics allow the teams and the leadership to gauge the progress towards achieving success; a governance process provides a mechanism for the team and the leaders to make adjustments or, in some cases, more major decisions regarding the project. The governance process is also aligned with recognition and certification processes that support the goals of the individuals who are leading and contributing to the success of the ...
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