Chapter FourThe 4-D Cycle in Action

No two Appreciative Inquiry processes are alike. Each is designed to address a unique strategic challenge faced by the organization or industry Each is designed to optimize participation among stakeholders. This means that the four D’s of AI—discovery, dream, design, and destiny—can take many forms of expression. In this chapter, we provide a further explanation of each of the four D’s along with an example of how the AI process has been carried out in one organization.

The First D, Discovery

The core discovery task is disclosing positive capacity. AI invites systemwide dialogue and learning through a process of appreciative interviewing. When asked how many people should be interviewed or who should do the ...

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