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Chapter 5Appreciating the Positive

Leaders have an intuitive sense that things will work out for the best. I do not see the dark side.—Howard Schultz, Chairman and founder of Starbucks1

The second component of Appreciative Intelligence is appreciating the positive. Beyond envisioning the future oak tree, those with high levels of Appreciative Intelligence see acorns that become large, healthy oaks with future generations of acorns and trees. Through reframing, leaders and entrepreneurs see and select aspects of the present that are useful, valuable, or desirable. They focus on positive attributes of a current situation that can generate a successful future.

Appreciation has its skeptics and critics as well as its advocates. Like a medical ...

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