Chapter 10: Conclusion

This chapter will conclude our time together learning about artificial intelligence (AI) on Salesforce. We will go through some of the main points we have learned and draw out some key lessons to take away for the future. Then, we will have a look at additional areas that you can continue to explore after you finish this book.

In this chapter, we're going to cover the following main topics:

  • Using the power of built-in features
  • Extending with declarative features
  • Knowing when to go beyond declarative features
  • Choosing where to go from here

After completing this chapter, you will understand what you have learned from working through this book and where to go to get a deeper understanding of the various areas discussed. ...

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