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Architecture and Patterns for IT Service Management, Resource Planning, and Governance, 2nd Edition
book

Architecture and Patterns for IT Service Management, Resource Planning, and Governance, 2nd Edition

by Charles T. Betz
November 2011
Intermediate to advanced content levelIntermediate to advanced
480 pages
14h 31m
English
Morgan Kaufmann
Content preview from Architecture and Patterns for IT Service Management, Resource Planning, and Governance, 2nd Edition

Preface

An Architecture for IT Itself

The development and delivery of information technology itself must be seen as a system of value.

This is an exciting time for enterprise information technology.

A day’s worth of my Twitter feed shows:

ent Leaders at an influential IT Service Management consultancy engaging with and advocating Lean management for IT

ent A Prominent young software engineering author grappling with the writings of famous industrial author W. E. Deming (founder of the Quality movement) for the first time

 Fascinating case studies ...

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Publisher Resources

ISBN: 9780123850171