February 2024
Intermediate to advanced
488 pages
16h 26m
English
This chapter covers
Starting a modernization journey is an exciting yet daunting experience. It will touch many people and could fail in many socio-technical ways. It may seem intuitive to begin by building a compelling vision and marketing the idea throughout the company, showing people the importance of modernization and your brilliant ideas for achieving it.
However, I recommend taking the opposite approach: start by listening; listen to a diverse group of people, from senior leaders to individual contributors, ...
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