CHAPTER 4Teaching Your Employees the Business
IN A PERFECT WORLD, EVERY NEW HIRE WOULD ARRIVE AT THE OFfice fully trained and educated to succeed. Imagine if you had the opportunity to ensure that all your employees had the full academic grounding of a top-notch MBA. Wouldn’t that save everyone a lot of headaches?
But the truth is that most employees will arrive at your doorstep in need of training. It’s especially vital for a company following an AOE strategy. When you ask your people to step up and deliver, you are responsible for ensuring that they are properly trained to do the job. So if you can’t rely on the academic world to provide the necessary grounding, what can you do?
The answer is a formal training program, one that not only teaches ...
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