Chapter 6. Relationships, Mindset, and the Business Case
In war, the general receives his command from the sovereign.
—Sun Tzu
Thus far in Part I, “Staffing a Scalable Organization,” we have discussed the importance of getting the right people into the right roles, exercising great leadership and management, and establishing the right organization size and structure. Now we turn our attention to three additional pieces of the scalability puzzle:
• Building effective business leader/product team relationships
• Having the right “mindset” to build products
• Making the business case for product scalability improvements
Understanding the Experiential Chasm
We believe that a great many of the problems existing between many general managers (the ...
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