Chapter 8 Human Resources
Woxsen University, Hyderabad, India
8.1 Introduction
The proliferation of technology in the last two decades has completely transformed the functioning of the industry. The human resource (HR) function has also adopted these rapid technological strides and has imbibed several technological tools to aid in decision-making.
Smart Human Resources or SHR 4.0 is a new way of human resource management that uses several technological tools like big data analytics, Internet of Things, social media and artificial intelligence (AI) to create more value for organisations. With millennials and a new-generation workforce, the applications of these smart tools ...
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