2Progress Begins with Self-awareness

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Learning Objectives

By the end of this chapter, you should be able to:

• Articulate your goals and motivations for being more assertive.

• Describe where you now stand on the passive-assertive-aggressive continuum.

• List key influences in your life that affect your assertiveness.

• Describe the roles of childhood experiences, transference, and perfectionism in shaping your assertiveness profile.

• Describe the roles of attitude, self-esteem, and self-confidence in shaping your assertiveness profile.

The previous chapter defined assertiveness and identified its value to your career and to the organization you ...

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