5Assertiveness Opportunities at Work


Learning Objectives

By the end of this chapter, you should be able to:

• Identify seven actions for developing positive visibility at work.

• Discuss the connection between assertiveness and taking responsibility for one’s performance.

Now that you understand how to be assertive—through your speech, nonverbal cues, and so forth—the next challenge is to identify and exploit opportunities to demonstrate assertive behavior where you work. This chapter will show you how to create a more positive and visible presence in your professional life. Here you’ll find seven practical actions you can take toward that goal. ...

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