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ASTD Hand Book for Workplace Learning Professionals by Elaine Biech

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aChapter 21 Coaching: A Customized Learning Approach
Madeline Finnerty

In This Chapter

  • Understand the difference between coaching and training
  • Learn approaches to coaching
  • Get resources for coaches

Coaching has become increasingly important as a strategy for workplace performance improvement. Over the past 25 years, rapid organizational change has created a need for customized solutions that effectively target the development needs of each employee or client. Coaching differs from training, as this chapter points out, and requires a particular set of skills. As the demand for acquiring and hiring those skills has grown, coaching resources ...

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