Chapter 33
Bottom Line Measures in
the ASTD WLP Scorecard
Ray J. Rivera
In This Chapter
- Learn to demonstrate the business value of learning
- Understand why improvements in workplace measurement are needed
- Get an overview of the WLP Scorecard
As more organizations answer the call to run learning as a business, measuring workplace learning and performance (WLP) activities has become a crucial part of transforming the learning function into a value-producing business function. Measurement is an integral part of managing any business function, from the development and implementation strategy to establishing the targets that drive performance. ...
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