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ASTD Hand Book for Workplace Learning Professionals by Elaine Biech

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aChapter 33 Bottom Line Measures in the ASTD WLP Scorecard
Ray J. Rivera

In This Chapter

  • Learn to demonstrate the business value of learning
  • Understand why improvements in workplace measurement are needed
  • Get an overview of the WLP Scorecard

As more organizations answer the call to run learning as a business, measuring workplace learning and performance (WLP) activities has become a crucial part of transforming the learning function into a value-producing business function. Measurement is an integral part of managing any business function, from the development and implementation strategy to establishing the targets that drive performance. ...

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