aSectionIII Designing and Developing Effective Learning
Luminary Perspective
Robert F. Mager

In This Chapter

  • Understand the purpose of instructional design
  • Develop learner-efficient instruction

Continual learning is essential for survival in the workplace—instruction in the form of training is not. For workers who are already able to do what is expected of them, but are not performing to expectations, training is not the answer.

As you have already learned, inadequate performance is often caused by lack of tools, equipment, authority to perform as desired, and other obstacles, rather than by workers' lack of requisite skills and knowledge. ...

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