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ASTD Handbook: The Definitive Reference for Training & Development (2nd Edition) by Elaine Biech

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Chapter 30

The Basics of Return-on-Investment

Jack J. Phillips and Patti Phillips

In This Chapter

  Explain ROI Methodology.

  Apply ROI Methodology to demonstrate the value of training and development programs.

“Show me the money.” There’s nothing new about the mantra. Organizations worldwide want to receive value in return for their investments—both ...

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