ASTD Handbook: The Definitive Reference for Training & Development (2nd Edition)

Section IX

Learning Challenges of the Future: Personalization and Control Shifts

Luminary Perspective

Elliott Masie

After 40 years in the learning field, I find myself facing a future where our content, processes, technology, and learner expectations are radically shifting. In a nutshell, the future of learning will focus on personalization and control.

These shifts are not originating from a cool new book by a consulting company, nor are they arising because of a new set of features in a learning management system. The move toward richer learning personalization and control shifts is coming from large-scale changes in how our workers experience, consume, and interact with media outside of work. Let’s look at how Pat, a midlevel supervisor, has ...