CHAPTER 7
DIVERSITY, EQUITY, AND INCLUSION TRAINING
Diversity is not a liberal ideological movement, to be supported or resisted. Rather, it is a reality in today’s business environment. Managed well, diversity provides benefits that increase success. However, when ignored or mismanaged, it brings challenges and obstacles that can hinder the organization’s ability to succeed. The right question then is not, do we have to deal with diversity, but rather, how do we manage it to reap its potential benefits.
—Lee Gardenswartz and Anita Rowe
In my early 20s, while working on my undergraduate degree, I took a course called Intercultural Communication. But to be honest I didn’t understand how it would help me in my future career. What ...
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