Chapter 9

Organizational Culture as a Foundation for Retention

Julie Clow


My great-grandmother worked most of her adult life in a factory. She had a tough life, having emigrated from a charming little town in Italy to a dreary coal-mining town in Pennsylvania. Her husband died young, and she was left to raise three children as a single mother during a time in which single mothers were a novelty. She took great pride in working as a seamstress, and she was very good at her craft.

During her later years, she proudly landed a job sewing intricate lingerie when the Barbizon Manufacturing Company opened a factory in a nearby town. She did such quality ...

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