CHAPTER 16

Managers Develop Employees

Managers who want their employees to be productive and engaged need to actively coach them. Talent development can support their needs, but it is up to the manager to do it. How many of your managers know and understand what that means? Perhaps some, but it is unlikely that most are spending the amount or the kind of time that is required.

It’s a natural role. Managers work with employees on a daily basis. They know what they need from their employees. They know what needs to be produced and what each employee is capable of. Managers also should know their employees’ career goals. They have the opportunity to make the difference by creating the link between what the employee wants to know and how that knowledge ...

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