CHAPTER 33

The Workplace of the Future

An incredible number of pressures are placed on organizations today: rapid technological changes; new, tougher competition; a demographically changing workforce; increased globalization; higher customer expectations; greater employee expectations; and a constantly increasing rate of change. Every one of these pressures faced by your organization requires the attention of talent development professionals.

Where there are new challenges, there is a need for new knowledge and skills. And that’s the role of the talent development professional. Let’s examine some of the workplace challenges and trends that are affecting the talent development profession now or will in the near future.

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