Identify and Clarify the Organization’s Learning Foundation

There are many ways to build a learning organization, and they all require management to lead. If you build a culture that gives people time to reflect, develop, and share expertise; stay close to customers; and learn from mistakes, you will outdistance your competition and thrive.

This first section introduces you to the foundational elements you might find in a learning organization. You will explore how leaders champion learning, why it is important that all employees value learning, ...

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