CHAPTER 19

Implementing the Four Levels of Evaluation

Jim Kirkpatrick and Wendy Kayser Kirkpatrick

The purpose of all training is to enhance on-the-job performance through consistent application and to positively affect organizational results. The Kirkpatrick Model, often referred to as the Four Levels of Training Evaluation, is one of the primary methods used to ensure that training is being applied and contributing to results.

IN THIS CHAPTER:

  Define the four levels of evaluation

  Describe why the four levels are used in reverse during the ...

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